Frequently Asked Questions

Everything you need to know about shopping with Confête.

When will my order ship?

Most orders are processed and shipped within 1-3 business days. Once your package is on its way, you will receive a confirmation email with tracking details.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How do I know which size to choose?

Each product page features a detailed size guide. Since we curate items from various designers, we also include specific fit notes in the product description to help you find your perfect match.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within one hour of placement if you need to make changes, though we cannot guarantee modifications.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay.